Student Success Center Student Success Center


At the Student Success Center, we’re here to help! From the little things to the big things, the Student Success Center (SSC), strives to ensure the success of Wheeling University students. Faculty, staff, and students work collaboratively to create a welcoming, inclusive environment where students can enhance their academic, professional, and personal development. 

Through the First Year Seminar program, peer tutoring, Success Sessions, the Early Alert Retention Program, and access to an array of campus resources, the SSC works to serve as a “one stop shop” for all student needs. Find academic assistance, general guidance, or even just a cup of coffee and a quiet place to study. You can also find computers, private study areas, group study rooms, and plenty of resources at the front desk to help you meet your academic goals. 

For a full list of services provided by the SSC, click here.



We’re here to help, and it starts when you first walk in. Through collaboration with other campus departments, students, and faculty, at the front desk we provide an array of resources both on- and off-campus. Flyers for campus events, applications for campus clubs, directions to the nearest place to eat - we’ve got it all. Stop at the help desk and we can have someone walk you to class, explain blackboard, or assist with many other issues we know you often face. We will answer when we can, and refer you when we can’t. Either way, we will direct you to the right place. 

Staff, faculty, and students - have something important you want to share? Please send any information/resources to Devon Leonard, Director of Student Success at or drop off at the Student Success Center.



The peer tutors at Wheeling University provide more than just academic assistance. They provide resources, encouragement, and direction to help students they assist become independent learners. You can have recurring meetings each week with your peer tutor, or schedule as needed. Please visit the link below to view available courses. Should you need assistance with a course not listed, please contact, and we will work to provide the tutoring you need. Faculty can require a peer tutoring lesson and request a session report from the Student Success Center. It is the responsibility of the student to request a signed session report prior to leaving the SSC.



Our success sessions act in a similar way as peer tutoring. Success sessions can be things like time management, note-taking skills, preparing for presentations, and more. Choose an area you might need assistance with, schedule an appointment, and our student success coaches will work with you on honing in on these skills to enhance success. Like peer tutoring, faculty members can refer students to the Success Center if they identify an area needing improvement. If needed, students can also request a session report for Success Sessions. If there is an area you would like to work on, but you don’t see it listed here, please forward all suggestions to 



The early alert retention program is designed to improve the success rate of our students in the classroom, promote positive student development, and, ultimately, increase retention at Wheeling University. The program seeks to identify at-risk students early and develop an academic success plan, provide information about campus resources, and work collaboratively to help students reach their academic goals.

Who should be referred to the Early Warning Retention Program? 

Students with: 

  • Poor attendance and/or consistent tardiness 
  • Low participation/motivation 
  • Poor quality of work 
  • Late and/or missing assignments 
  • Low exam/quiz grades 
  • A need to address study skills or time management 
  • Other academic concerns 

*Concerns of student conduct should be referred to the Office of Student Services at (304) 243-2350 

What types of learning challenges does the Early Alert Retention Program address? 

  • Scheduling and Time Management 
  • Peer Tutoring 
  • Note-Taking Skills 
  • Test-Taking Strategies 
  • Classroom Etiquette 
  • Goal Setting and Prioritization 
  • Attendance and Deadline Expectations 

How are students referred to the program? 

Faculty and staff are encouraged to refer students whom they feel would benefit from the services by filling out the online form linked below. After you have filled out the necessary information, click the submit button at the end of the form. The referral will be sent to the Student Success Center. We ask that only concerns that need further attention are reported. For example, if the student has already been contacted, and a solution has already been decided, it would not be necessary for student success to intervene unless you believe the situation needs further attention. If you are unsure, please feel free to send any concerns via the early alert form. 

What happens after I refer a student? 

The student will be contacted via phone or email. A meeting will be set up with the director of student success, and a plan will be implemented to get the student back on track. Should the student not respond, the director of student success will contact coaches, resident assistants, professors, and other campus personnel in an attempt to contact the student. WU student success helps students create Academic Success Plans, identify barriers, and lay the groundwork necessary for students to reach their goal of graduation. 



The Director of Student Success is the coordinator for the First Year Seminar (FYS). FYS is a three-credit course designed to help students transition from high school to college, strengthen the basic skills they will need to succeed, and create bonds with others in the campus community. There are four sections of FYS with approximately 15-20 students in each section. All sections are co-taught by a peer instructor, along with a faculty member or an administrator. The FYS class also introduces students to a variety of guest speakers, ranging from campus ministry and library services to mental health, students will be well-informed about available campus resources. To learn more about the FYS program, please visit any of the following links: 



Hours of Operation 

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